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The next generation of EMS leaders: Fallon Ambulance/ Transformative Healthcare launch “EMS Leadership Academy”


QUINCY, Mass., March 4, 2019 – Fallon Ambulance Service and its parent company, Transformative Healthcare, have launched an innovative new 14-week “Emergency Medical Services Leadership Academy” designed to support emergency medical technicians (EMTs), paramedics, and their supervisors in becoming the region’s and nation’s next generation of EMS leaders.

Featuring presentations and workshops led from several nationally recognized EMS experts, the Academy provides a comprehensive, systematic overview of today’s best patient-care practices, EMS operational and management strategies, and emerging technologies for everything from ambulance dispatch and staff scheduling to mobile health telematics. A total of eight Fallon staff and students from Northeastern University’s Bouve College of Health Sciences recently commissioned as EMTs are participating in the academy, which began Feb. 7 and includes 4 hours of of classroom learning each week through May.

Transformative Healthcare CEO Sean Tyler said: “Fallon and Transformative recognize that the development of the next generation of leaders and innovators in EMS won’t just happen on its own–we must take action now. From AI-optimized and telematics enhanced medical transportation to integrated mobile health and more, EMS will play an increasingly important role in successful, cost-effective healthcare delivery for decades to come. We’ve been honored to secure the participation of many industry leaders to launch this Academy to transform EMS.”

Some of the national experts joining Fallon executives to present and conduct workshops at the EMS Leadership Academy between now and May include:

  • David Schoenfeld, a professor of medicine at Harvard Medical School and professor in the Department of Biostatistics at the Harvard T. H. Chan School of Public Health, a board-certified emergency medical physician and nationally recognized leader in statistical EMS research
  • Jonathan D. Washko, an MBA and Director at Large of the 50,000-member National Association of Emergency Medical Technicians and author of the recently published JEMS article
  • Scott A. Moore, an attorney, principal advisor at EMS Resources LLC, and former CEO of Armstrong Ambulance, who has served the emergency medical services field for over 26 years. Moore also serves as a Site Reviewer for the Commission on the Accreditation of Ambulances, based in Glenview, Ill.
  • Tactical EMS experts from The 9 Line Company in Woburn, Mass., which offers training programs nationwide in unified command and medical training for tactical emergency medical care during active-shooter and similar scenarios, assisting municipal governments to comply with the new National Fire Protection Association Standard 3000 requiring training for all first responders in Rescue Task Force procedures

Topics being covered through the rest of the semester at the Academy include Organizational Behavior and Management in EMS; Clinical Pathways and Advancement in Healthcare through EMS, Understanding Healthcare Finance; How EMS Research is Reshaping Today’s Industry; Debrief Education and Simulation as EMS Innovation; Emergency Management and Preparedness; Mobile Integrated Health; and Next Generation EMS.

Already, students have strong praise for how the Academy has helped them grow as leaders in the field. “The program is an exceptional opportunity to learn about the administrative and operational aspect of private EMS,’’ said Fallon Ambulance Service paramedic Aaron Goldman-Henley. “The ability to participate in high level discussions about management is a unique opportunity that will engage and help develop the next generation of EMS leadership.”

In anonymous evaluations of the academy, one Northeastern student told Fallon: “Learning about the connections between EMS and patient care overall will help me long-term while I am considering becoming a physician.” Another said: “It’s a great opportunity to see first-hand what the delivery of healthcare is all about and has encouraged me that I am on the right path in deciding to go into medicine.”

About Transformative Healthcare

Transformative Healthcare is committed to delivering cost efficient, high quality patient outcomes by innovating how both patients and data move through the healthcare system. Transformative creates customized partnerships with healthcare providers that combine innovative patient logistics services and intelligent data analytics into programs that improve patient experience and outcomes while reducing the overall cost of healthcare. Transformative is the number one medical transportation provider in the Massachusetts/New Hampshire market, measured by patients served. Headquartered in Wellesley, Mass., Transformative’s three operating subsidiaries are: Fallon Ambulance Service, which has served Eastern Massachusetts from its 10 locations for 95 years; LifeLine Ambulance Service, operating from 12 locations across New Hampshire and Eastern Massachusetts; and Stewart’s Ambulance Service, which has served New Hampshire’s Lakes Region from its 3 locations for over 35 years.

Media contacts

Peter J. Howe and Nicole Clifford