November 2, 2014
I want to take this opportunity to share with you my experience of Friday night, October 31st, 2014. Around 8:00 PM it became necessary for me to summon emergency help. As you know, (this can be a) frightening and emotional time.
My experience with four of your staff was extraordinary. Mr. Dale S. and Mr. Peter V. arrived at my home, and performed professionally, calmly with great empathy and (were) very professional. The transport, to Quincy Medical Center was also very calm.
I will also reiterate the same for Ms. Catherine V. and Mr. Ed (R. who) efficiently transported me to Brigham and Womens Hospital and displayed great compassion during the trip to Boston.